Thirteen marks Gas Safety Week and reminds customers, don’t risk your own safety

Thirteen has pledged its support for Gas Safety Week (14 -20 September) and is reminding its customers about the importance of gas safety checks and why they must be carried out every year.

Chris Cass GSW

13 Sep 2020

The annual Gas Safety Week, sees organisations from across the UK working together to raise awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning.

Throughout the week a whole range of gas safety matters will be addressed, from tackling illegal gas work to reminding people to avoid DIY when it comes to gas appliances and instead leave it to the experts – registered gas engineers who are legally qualified to make sure your appliances are working safely and efficiently.

Gas services manager Steven Brown said: “Ensuring that appliances such as gas fires and boilers are serviced, working correctly and are safe, is essential.

“Our gas engineers play a really important part in keeping our customers safe. We know that some customers may be worried about letting an engineer into their home, but we want to reassure them that all of our engineers are taking the necessary steps to keep customers and colleagues safe at all times.

“Gas safety checks don’t take long to carry out, but if customers miss their appointment, faulty appliances won’t be identified and could be dangerous, so we’re asking that our customers always help us by ensuring our engineers can get the access they need.

“Throughout the week, we’ll be running a digital campaign on social media to raise awareness of gas safety, and there will be a chance of winning some great prizes by entering our competition.”

Any customer who hasn’t had their annual gas safe check carried out and has an outstanding appointment, should contact us at customerservices@thirteengroup.co.uk or 0300 111 1000.

Help to keep you and your family safe

There are some simple steps to help keep you safe and warm in your home.

  • Please always keep your appointment to allow us into your home to carry out our annual gas safety check
  • Only use a Gas Safe registered engineer to fit, fix and service your appliances. You can find and check an engineer at GasSafeRegister.co.uk
  • All our engineers are Gas Safe Registered. Please check their ID card before allowing them into your home
  • Recognise the six signs of carbon monoxide (CO) poisoning – headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness. Unsafe gas appliances can put you at risk of CO poisoning, gas leaks, fires and explosions
  • Check gas appliances for warning signs that they are not working properly e.g. lazy yellow flames instead of crisp blue ones, black marks or stains on or around the appliance and too much condensation in the room.