Thirteen supports national gas safety campaign

Thirteen has pledged its support for Gas Safety Week (17 -23 September) and is reminding its customers about the importance of gas safety checks and why they should be carried out every year.

Chris Cass

11 Sep 2018

The eighth annual Gas Safety Week sees organisations from across the UK working together to raise awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning.

From Monday 17 to Friday 21 September you can meet Thirteen’s gas safety team, who will be raising awareness and giving advice on gas safety, between 1pm and 4pm at:

  • Monday Northshore, Stockton
  • Tuesday Hudson Quay, Middlesbrough
  • Wednesday Rivers House, Middlesbrough
  • Thursday Titan House, Hartlepool
  • Friday Stratford House, Stockton

This year, Gas Safety Week is addressing a whole range of gas safety matters throughout the week, from tackling illegal gas work to reminding people to avoid DIY when it comes to gas appliances and instead leave it the experts – registered engineers who are legally qualified to make sure your appliances are working safely and efficiently.

Thirteen’s executive director of property services Russell Thompson said: “Ensuring that appliances such as gas fires and boilers are serviced, working correctly and are safe is essential.

“Gas appliances that have regular checks are also more efficient, so customers may save money from their fuel bills.

“We want to make sure that 100% of our properties continue to be up to date with their gas safe checks. They don’t take long to carry out, but if customers miss their appointment, faulty appliances won’t be identified and could be dangerous, so we’re asking that our customers help us by ensuring our engineers can get the access they need.”

Any customer who hasn’t had their annual gas safe check carried out and has an outstanding appointment, should contact us at  or 0300 111 1000

Help to keep you and your family safe

  • Know the symptoms of CO poisoning; headaches, nausea, breathlessness, collapse, dizziness and loss of consciousness
  • If you smell gas or think there might be a gas leak, call the free 24-hour national gas emergency number immediately on 0800 111 999
  • Never attempt to work on a gas appliance yourself, always seek the help of a qualified Gas Safe registered engineer who can work on your gas cooker, boiler or fire in a safe way
  • ‘Don’t cut corners’ and always ask to see your engineer’s Gas Safe ID card
  • Make sure you check the back of the card, which will state which gas appliances they are qualified to work on
  • Only employ a suitably qualified Gas Safe registered engineer when having gas work carried out in your home
  • Gas Safe Register is the official register for legally qualified engineers.

You can find a registered engineer in your area by visiting the Gas Safe Register website at or by calling on 0800 408 5500.