We’re looking for three community heroes to each win £250 this Christmas

Do you know a Thirteen customer within our communities that’s shown real strength, compassion and community spirit in 2020? Maybe they’ve rallied round their neighbours, helped reduce loneliness and isolation, supported with food, shopping, masks or generally being a strength within the community.

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8 Dec 2020

From today until 15 December, we’re asking you to nominate a community hero and three of these absolute stars will each win a £250 voucher from us.

Angela Corner, head of community resilience at Thirteen, said: “This year has obviously been really difficult for people everywhere and we really want to see your nominations for that special person, for them to win this £250 treat in recognition of their support."

The person nominated must be a Thirteen customer living in any of our properties or schemes across the north east and North Yorkshire. To nominate someone, please email communications@thirteengroup.co.uk with the name and contact number of the person you are nominating and why you think they deserve to win, in up to 200 words. Closing date for nominations is midnight on Tuesday 15 December. 

Helping bring Christmas cheer to hundreds of customers

Angela continues: “While we can’t replicate previous years’ Christmas campaigns because of the pandemic, as well as our community heroes we’ve put a number of other initiatives together this year to help hundreds of our lovely customers and communities. A lot of this has been made possible thanks to Thirteen’s Community Fund and I’m so grateful that this funding is being used to bring smiles to so many people’s faces.”

‘Thirteen days of Christmas’

Our touch point service centre colleagues have been speaking to a lot of people over the last few weeks that they know are having a tough time so from 1 December, they’ve been contacting someone every day to organise a £50 Love2Shop voucher for them.

Food hampers for older people 

The wonderful community groups that usually open on Christmas day to provide Christmas dinner and a bit of company for older people might not all be able to this year. Our money advice team are referring 100 customers to Age UK to be provided with a £20 food hamper each, funded by Thirteen.

Gifts for children

Frontline colleagues such as housing services, money advice and the Universal Credit teams have been working with lots of customers that have lost their jobs and income due to the pandemic and might struggle this Christmas. We’re working with the Salvation Army and have funded enough gifts and vouchers for 150 children. 

Helping people living alone

Our money advice team are also identifying 100 customers that are single to provide a voucher for a gift or for food as a way to show that there are people here to offer support.

Our supported schemes

It’s heart-warming to know that our schemes are widely supported by their local communities through donations and toy appeals. However some are not as supported as others, so we’re providing 18 people within these schemes with various gifts such as smellies and chocolates to help them feel a little more pampered over the festive period.

Christmas card appeal to support food banks

Colleagues from Thirteen are donating what they would normally spend sending Christmas cards to each other to the Trussell Trust instead. Every penny of the money raised is being split between all the Trussell Trust food banks in our region to give gifts to the most vulnerable people that visit them before Christmas.

Helping Zoe’s Place

Colleagues are also supporting Zoe’s Place as part of this year’s Christmas Jumper Day by donating to the local charity on the day.