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    • Touchpoint stores
      • Stockton store
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    • Compliments and complaints
  • Find a home
    • Homes for rent
      • Specialist homes
      • Swap your home
    • Buy a home
      • Shared ownership
        • Staircasing
        • Selling your Shared Ownership Property
      • Right to Buy
    • Homes in development
      • Middlesbrough
        • Hillside Gardens
        • Kedward
        • Union Village
      • Stockton-on-Tees
        • Westdale
      • Hartlepool
      • Redcar and Cleveland
      • Darlington
      • Kirklees
      • Durham
      • Northumberland
      • North Yorkshire
      • Sunderland
      • Tyneside
      • Developments recently completed
  • Customers
    • Welcome to Thirteen
    • Frequently Asked Questions
    • My Thirteen site
    • Paying rent and charges
      • Help to pay the rent
      • Payment card request
      • Request a rent statement
      • Service charges
    • Report it
      • Home repairs and maintenance
        • Damp, mould, and condensation
          • Report damp and mould
        • Emergency repairs
        • Gas servicing in your home
        • Home repair responsibilities
        • Maintaining your home
          • Preventing pests in your home
        • Repair response times
        • Self-help videos
        • Customer appointments
      • Anti-social behaviour
        • Report ASB
        • Anti-social behaviour process
        • Anti-social behaviour actions
        • Hate crime
      • Flytipping
    • Find out
      • Right to rent
      • My housing services or living well co-ordinator
        • Estate walkabouts
        • Neighbourhood drop in sessions
      • Planned maintenance
        • Upcoming maintenance
        • The investment process
          • Electrical rewire
        • Personalising your home
        • Maintaining our grounds
          • Tree maintenance
      • Appeals
      • About your tenancy
        • Moving into your new home
        • Thinking of moving
      • Contents insurance
    • Building safety
      • Customer engagement strategies
      • Fire safety
        • Fire door safety inspections
        • High rise sprinkler systems
        • Home safety advice
          • E-bikes and e-scooters fire safety guidance
    • Advice and support
      • Get prepared for winter
      • Cost of living support
        • Support available to you from Thirteen
        • Support available to you from others
        • Furniture support scheme
      • Managing your money and benefits
        • Benefits calculator
        • Hardship grants search
        • Loan sharks
      • Energy advice
    • Regeneration and communities
    • Leaseholders and shared ownership
      • Leaseholder and shared owner information
      • Leasehold property alterations
  • Services
    • Housing for vulnerable and older people
      • Extra care
      • Sheltered accomodation
      • Extra care and sheltered schemes
        • Extra care and sheltered in Hartlepool
        • Extra care and sheltered in Middlesbrough
        • Extra care and sheltered in Stockton
        • Extra care and sheltered outside Teesside
        • Chinese elders housing
      • Complex needs housing
      • Home adaptations and re-housing
    • Care and support
      • Support for young people
        • Shared properties, Middlesbrough
        • Move in Move on, Middlesbrough
      • Support for families
        • Homeless families, Middlesbrough
        • Resettlement Service, Redcar
        • Young people support, Anna Court, Hartlepool
        • Young parents, School View in Durham
        • Young parents, Coney Avenue, Bishop Auckland
      • Support for tenants
    • Homelessness support
      • Homelessness prevention
      • Sunderland homeless Move On
    • Employment support
      • Employability support for businesses
      • Tees Valley Move Forward
      • JobsPlus
    • Domestic abuse support
      • Domestic abuse service
      • Stone Meadow House, Durham
    • Mental health support
    • Support for ex-offenders
      • Resettle North East
      • Future Steps
  • Get involved
    • Your Voice
    • Customer consultations
    • Customer involvement framework
      • Involvement activity reports
    • Hear from involved customers
    • Community Fund
  • News
  • About us
    • Strategy, vision and values
    • Governance
      • Gender pay gap report
    • Investor relations
      • Investor reports and financial statements
      • Investor contacts
    • How we are performing
      • Delivering our business strategy
      • Value for money
      • Financial statements
      • Annual report for customers
      • Service standards
      • Tenant Satisfaction Measures
      • Complaint handling code self-assessment and annual report
    • Our policies
    • Procurement
    • Wayleaves, Easements, Permits to Work and Adaptations
    • Environmental sustainability
    • Social investment and sustainability
    • Board directors
      • Thirteen Homes Board
    • Committee Members
    • Leadership team
  • Jobs
    • Benefits package
    • Working for Thirteen
    • Our area
    • Hear from our staff
    • Apprenticeships at Thirteen
  • Contact us
    • Touchpoint stores
      • Stockton store
      • Mobile Touchpoint
    • Compliments and complaints
  • Homes for rent
  • Homes for sale
  • My Thirteen
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Recent News

 

18.11.2024

Supporting ASB awareness week to help make our communities safer

 

15.11.2024

Our community fund deadline is fast approaching

 

11.11.2024

Thirteen highlights electrical fire safety and warns customers, don’t take the risk

 

8.11.2024

“It’s beautiful – I love everything about it!”: First residents welcomed to new homes in Thornaby

View all news items

Recent blog posts

Building a more inclusive future

As a housing association with over 36,000 properties across the North East, Yorkshire, and Humber, Thirteen is committed to more than just providing homes. Our work extends beyond bricks and mortar, focusing on improving lives and creating a more inclusive community for all.

 

Hear from environmental advisor Sammie Bradley: National Tree Week – so what’s the big deal?

It’s National Tree Week, the UK’s largest annual celebration of trees and the start of the winter tree planting season. As we continue to make further improvements to the environment where our customers live, environmental advisor Sammie Bradley talks about the importance of trees and the benefits they have on our estates.

 

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Thirteen Housing Group
Registered Office:
2 Hudson Quay
Windward Way
Middlesbrough
TS2 1QG

Registered society under the Co-operative and Community Benefit Societies Act 2014
Register no. 7522

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