Hartlepool pop-up opens today

We’re making further improvements for our customers and the local community within Hartlepool, so you can come and speak to us face to face. The pop-up, located opposite Boots and Sports Direct, will be opening (today) Monday 24 June at 9.30am.


24 Jun 2024

Unfortunately, our permanent touchpoint store in Hartlepool is taking us a little longer to get ready, so we’ll be welcoming customers and the community to a new, temporary space in the Middleton Grange Shopping Centre, in Hartlepool. 

View the Middleton Grange Shopping Centre map here. 

Our opening hours are:

Monday          9.30am - 2.30pm
Tuesday          9.30am - 2.30pm
Wednesday    Closed
Thursday         9.30am - 2.30pm
Friday              9.30am - 2.30pm
Saturday         Closed
Sunday            Closed

Colleagues will be on hand to help with lots of things including:

  • Your home and tenancy
  • Reporting a repair
  • Finding a new home to rent or buy
  • Employment support – from finding a job to training opportunities
  • Getting support.

Head of touchpoints Adele McLaren said: “We’ve listened to our customers, and we know that this is important to them.

“We’re looking forward to welcoming customers and the local community to our pop-up until we open our new permanent store in Hartlepool.”

We look forward to seeing you there!

To find out more about our Touchpoint stores, visit Touchpoint Stores - Thirteen (thirteengroup.co.uk)