Storm Arwen repairs update

We continue to be impacted by the increase in demand for repairs following Storm Arwen, national materials shortages and a number of colleagues having to isolate due to COVID-19.

Repairs

14 Jan 2022

We’re working hard to deliver a high-quality service and ensure emergency and non-urgent repairs continue to be carried out, but unfortunately our repairs response times may be longer than usual for non-emergency repairs.

Please be assured that we're committed to resolving all issues as soon as possible and we apologise for any inconvenience caused.

If any scheduled work to your home is directly impacted, then a member of our team will be in touch to keep you updated.

We continue to monitor the COVID-19 situation daily, however, like many other businesses and services, the virus continues to impact our workforce and our ability to deliver services.

We’d like to thank you for your patience during this time. Please take care and stay safe.