Consultation events

Find out about the consultations that customers can get involved with at Thirteen.

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Customer Engagement Framework Review

16.1.2020

As the new Customer Engagement Framework has now been in place for over a year we would like to invite you to a consultation. We will gather views using post it notes and group work to gain views on what is going well and what can be improved.

Thirteen, 2 Hudson Quay, Windward Way, Middlesbrough, TS2 1QG

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Community Fund

23.1.2020

Review applications and allocate funds, ensuring that all conditions of the fund agreement are met.

Phoenix Centre, Hindpool Close, Hartlepool, TS24 0TB

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Our Next Year as Thirteen – Pop in and Have your Say

29.1.2020

Our business is focused on our customers and that’s why we want to ensure you can have the opportunity to have input into the impact we make. Come along and have your say on Thirteen's Strategic Plan.

Phoenix Centre, Hindpool Close, Hartlepool, TS24 0TB

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Service Improvement

6.2.2020

Reviewing operational performance information to understand how Thirteen’s performance compares with other landlords. Research other landlords if they perform better than Thirteen, to understand how they deliver their services and make recommendations to improve performance.

Phoenix Centre, Hindpool Close, Hartlepool, TS24 0TB

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